Given the details and personal customization with the QUDO product offering, online ordering is the best way to manage your order. We also encourage you to visit our store locator and purchase from one of our local retailers.
We accept the following payment methods for orders from USA:
- Credit cards VISA, MC, AMEX
- Credit Card (via Shop Pay)
- Apple Pay
- Google Pay
- Meta Pay
We reserve the right to exclude certain payment methods depending on the results of any credit checks we might perform.
An order can be cancelled within 24 hours after order confirmation. Your order is hand-crafted by a German artisan so we cannot cancel after this process has begun. Please contact us immediately via e-mail if cancelation is necessary: firstname.lastname@example.org
We cannot change items with-in your order after 24 hours of purchase. Any changes after 24 hours will have to be managed return process and you must place a reorder. The delivery address can only be changed or corrected if your order is not yet being processed. Otherwise, the order would have to be cancelled. Please contact us immediately via e-mail if this is necessary: email@example.com
To change your customer account details, please sign in to: https://qudousa.com/account/login using your login details. Here you can change all your personal data, delivery and billing address as well as your password.
An email will be sent to the provided email with the details of your shipment. Please be advised orders take approximately three weeks to ship. If you do not attach an email address to your account you will not receive notifications.
Please check your spam folder. If you have not received an email, ontact us via our contact form or by emailing firstname.lastname@example.org. Please also log in to your QUDO-USA account and verify that you have provided the proper email address.